SOKANTARA services cold rooms and chiller rooms for factories, warehouses and production kitchens in Deli Serdang, including the Namorambe and Tanjung Morawa factory areas. Our office is in Medan Amplas, on the south side of Medan close to the Deli Serdang industrial areas.
This service is for factory managers whose cold room is becoming unstable, no longer reaches its target temperature, or has no written service schedule. We also service units installed by other companies.
What does cold room service include?
Service covers checking and cleaning every part that sets the room temperature, from the evaporator inside the room to the condensing unit outside.
| Component | What gets checked |
|---|---|
| Evaporator | Ice thickness, coil and fin cleanliness, every fan running |
| Defrost system | Defrost heaters, interval and duration in the controller, defrost drain line |
| Refrigerant | Suction and discharge pressures, superheat, signs of leaks at pipe joints |
| Condensing unit | Condenser coil cleanliness, fans, ventilation around the unit, supply voltage |
| Room and door | Door gaskets and hinges, strip curtains, rack layout in front of the evaporator |
| Controller | Setpoint, temperature sensor position, alarm log |
Each visit is recorded, so a drop in performance shows up before the temperature drifts off target.
What if the cold room won't reach its target temperature?
The cause is traced in order, because faults in different parts often look the same. An iced evaporator, a stopped fan and a refrigerant shortage all leave the room too warm.
We explain the order of checks and a symptom table in our article on cold rooms not reaching temperature, which uses our work at a factory in Namorambe as the example.
What did we do in Namorambe?
The cold room at a factory in Namorambe had stopped reaching its target temperature. Our team handled it as part of scheduled service and checked the evaporator inside the freezer room.
You can watch the work in the cold room evaporator service video, and the photos are on our projects page. We don't name the factory.
Why does scheduled service matter for factories?
A cold room left until it fails usually stops at the worst moment, when the room is full of product. Scheduled service finds small problems early, such as a weakening fan, ice building up or a door gasket starting to tear.
Factories in industrial areas with daily loading, such as Namorambe and Tanjung Morawa, generally need their evaporators, doors and condensers checked more often. We set the schedule with the factory manager so it doesn't disrupt production.
Related services
For air-conditioning in offices and factory facilities, see our HVAC and refrigeration and VRV/VRF systems services. Contact our team to schedule a cold room check.
